Live Customer Service Ratings

We understand that only a small portion of our clients actually submit a review online (1 out of every 100). Even so, we are highly interested to learn of your successes and concerns.

We are customer-driven, so even the smallest improvements are worth our time because they are important to you.

7.4 of 10

5/16/2012 5:30:02 PM

Overall I would have to say that the customer service has been good. The only exception is when we needed to have the product by a specific date and the customer service rep was aware of it. It failed to meet the date and had to be overnighted to us onsite vs in advance. The lack of follow thru by the rep was surprising. Wish he was more on top of matters so that I didn't have to babysit the job.

7 of 10

5/16/2012 9:51:03 AM

I spoke with a great rep., I ordered lanyards, but when viewing them on line i thought that the hooks would be more durable then they seem to be. when i spoke to my rep. i told him what our company did and that our lanyards clip had to be sturdy and i didn't mind spending a little more money for quality. i am hoping that the clips don't break within a few months time. thank-you
Lisa H. Sternfeld

10 of 10

5/16/2012 9:24:37 AM

The best part was the online chat with a representative. They answered all of my questions and gave me a direct phone number and email to reach them with any further questions. Great Customer Service! I will return for future orders!

9.8 of 10

5/16/2012 8:37:56 AM

I KNOW YOU MOSTLY DO LARGE ORDERS- I ONLY WANTED ONE NAMETAG AND I RECEIVED EXACTLY WHAT I EXPECTED. THANK YOU FOR NOT BEING SO LARGE I COULD NOT HAVE ONE NAMETAG MADE FOR ME. CHAT MESSAGE WAS NICE TO HAVE AND USE.THE ONLY THING I DIDN'T LIKE WAS THE HIGH SHIPPING CHARGE FOR AN ALMOST WEIGHT-FREE NAMETAG.

10 of 10

5/16/2012 8:16:13 AM

Our customer service rep worked with us on timing our shipping. It worked out perfectly!

10 of 10

5/16/2012 8:13:13 AM

Your staff was extremely helpful in getting me the product I needed at the best price possible! Kudos to them. It's is why I buy from you!

10 of 10

5/16/2012 8:12:20 AM

Your company is great- immediate response, great products and I work regularly with Suzy Chriswell who is fantastic- very professional and willing to hlep me get what I need.

10 of 10

5/16/2012 6:13:38 AM

Refreshing customer service! I was most impressed with the service representative's knowledge of the products, her follow up on questions and the courtesy she exercised through the whole purchasing experience. I will use Namify for future purchases and will recommend this company to others.

10 of 10

5/15/2012 8:25:44 AM

As soon as I placed my order, which was at 8p, a sales representative called me to just double check my order before it was sent for processing. I also received my order much sooner than what I thought.

9.6 of 10

5/15/2012 7:01:51 AM

Theresa Toth was fantastic. She really knows the specifics of the products that my company orders which made the whole order process very easy. She knew exactly what I needed. I only had to verify a few details and I was done.